8×8 Virtual Call Center provides a leading Call Center Platform geared towards small and medium sized Call Center in any particular industry. It is now integrated with the 8×8 Virtual Office to provide the only integrated Unified Communication – Contact Center Cloud solution on the market. Get Quote
The Good
Interface:
The 8×8 Virtual Contact Center provides
Features:
Integrations:
the 8×8 Virtual Call Center come with integrations to the most popular cloud CRMs used in the call center industry. Salesforce.com Support Cloud, Zoho, Netsuite, ZenDesk and Microsoft Dynamics.
The 8×8 Virtual Call Center center is also integrated with Workforce Management and Quality Management Vendors, Namely TeleOpti, Pipkins and Knoah Soft.
APIs:
Reasonably Priced:
The Bad
Limited Outbound Capabilities:
Not Suited for Large Call Centers (1,000+ seats):
